---
description: Side-by-side comparison of TheWorxHub vs Icon. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TheWorxHub vs Icon Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [TheWorxHub \<span\>vs\</span\> Icon](https://www.capterra.co.uk/compare/172308/1024225/theworxhub/vs/voicefriend)

# Compare TheWorxHub vs Icon

Canonical: https://www.capterra.co.uk/compare/172308/1024225/theworxhub/vs/voicefriend

> Detailed comparison between TheWorxHub and Icon. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TheWorxHub | Icon |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 183 | 25 |
| **Starting Price** | US$1.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### TheWorxHub

TheWorxHub is designed for facilities teams in hospitals and behavioral healthcare; maintenance and community directors in continuing care retirement (CCRC), life plan (LPC), and assisted living.

### Icon

Independent Living Communities&#10;Continuing Care Retirement Communities&#10;Active Adult Communities&#10;Life Plan Communities&#10;Assisted Living Communities&#10;Skilled Nursing Facilities&#10;PACE Programs &#10;Home Health

## Key features

### TheWorxHub

- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Calendar Management
- Communication Management
- Compliance Management
- Customisable Reports
- Document Management
- Event/Activities Planning
- For Nursing Homes
- Mobile Access
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Staff Management
- User Management
- Work Order Management
- Workflow Management

### Icon

- Activity Tracking
- Alerts/Notifications
- Calendar Management
- Communication Management
- Compliance Management
- Customisable Reports
- Customisable Templates
- Document Management
- Event/Activities Planning
- Mobile Access
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Staff Management
- User Management
- Work Order Management
- Workflow Management

## Links

- [View TheWorxHub Profile](https://www.capterra.co.uk/software/172308/theworxhub)
- [View Icon Profile](https://www.capterra.co.uk/software/1024225/voicefriend)
- [View Original Comparison](https://www.capterra.co.uk/compare/172308/1024225/theworxhub/vs/voicefriend)

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