askSpoke vs Viky.ai

Best for

Who Uses This Software?

askSpoke gives any team that provides employee support a single place to manage employee requests, including IT, HR, and operations, and office management.
You are in banking, insurance, health, or in Business Intelligence in general, this platform is for you!
Pricing

Starting Price

US$4.00/month
N/A

Free Trial

  • Yes
  • No

Free Version

  • No

Details

Learn more here: https://www.askspoke.com/pricing/
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts / Escalation
  • Automated Routing
  • Chatbot
  • Customisable Branding
  • Document Storage
  • IT Asset Management
  • Interaction Tracking
  • Knowledge Base Management
  • Multi-Channel Communication
  • Pre-configured Bot
  • Alerts / Escalation
  • Automated Routing
  • Chatbot
  • Customisable Branding
  • Document Storage
  • IT Asset Management
  • Interaction Tracking
  • Knowledge Base Management
  • Multi-Channel Communication
  • Pre-configured Bot
Ratings

Overall

4.8/5

Ease of Use

4.7/5

Customer Service

5/5

Features & Functionality

4.3/5

Value for Money

4.8/5
Training & Support

Support

  • Business Hours
  • Online
  • Business Hours
  • Online

Training

  • Documentation
  • Live Online
  • Documentation
  • Live Online