---
description: Side-by-side comparison of Ripple vs Bigin by Zoho CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ripple vs Bigin by Zoho CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Ripple \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.co.uk/compare/171183/204998/ripple/vs/bigin-by-zoho-crm)

# Compare Ripple vs Bigin by Zoho CRM

Canonical: https://www.capterra.co.uk/compare/171183/204998/ripple/vs/bigin-by-zoho-crm

> Detailed comparison between Ripple and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Ripple | Bigin by Zoho CRM |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 32 | 724 |
| **Starting Price** | - | £0.80 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Ripple

We serve clinical and translational research teams that track participants at Universities, AMCs, CROs, SMOs, IROs, small medical device companies, and companies doing usability testing research.

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Key features

### Ripple

- API
- Activity Tracking
- Audit Trail
- Calendar Management
- Client Management
- Communication Management
- Contact Database
- Customisable Templates
- Document Management
- Email Management
- Lead Management
- Marketing Automation
- Monitoring
- Patient Communications
- Patient Management
- Real-Time Data
- Reminders
- Scheduling
- Task Scheduling
- Workflow Management

### Bigin by Zoho CRM

- API
- Activity Tracking
- Audit Trail
- Calendar Management
- Client Management
- Communication Management
- Contact Database
- Customisable Templates
- Document Management
- Email Management
- Lead Management
- Marketing Automation
- Monitoring
- Patient Communications
- Patient Management
- Real-Time Data
- Reminders
- Scheduling
- Task Scheduling
- Workflow Management

## Links

- [View Ripple Profile](https://www.capterra.co.uk/software/171183/ripple)
- [View Bigin by Zoho CRM Profile](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.co.uk/compare/171183/204998/ripple/vs/bigin-by-zoho-crm)

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