---
description: Side-by-side comparison of Trustpilot vs The Loop Experience Platform. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs The Loop Experience Platform Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> The Loop Experience Platform](https://www.capterra.co.uk/compare/169618/171903/trustpilot/vs/benbria-loop)

# Compare Trustpilot vs The Loop Experience Platform

Canonical: https://www.capterra.co.uk/compare/169618/171903/trustpilot/vs/benbria-loop

> Detailed comparison between Trustpilot and The Loop Experience Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trustpilot | The Loop Experience Platform |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 1205 | 15 |
| **Starting Price** | US$299.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | - |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### The Loop Experience Platform

Global clients and experience serving: Hotels \&amp; Resorts, Restaurants, Retail, Travel, Cruise, Transportation, Healthcare, and Airlines.

## Key features

### Trustpilot

- API
- Customer Experience Management
- Customisable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Monitoring
- Multi-Language
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations

### The Loop Experience Platform

- Customer Experience Management
- Customisable Reports
- Customisable Templates
- Dashboard
- Engagement Tracking
- Feedback Management
- Live Chat
- Multi-Language
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations

## Links

- [View Trustpilot Profile](https://www.capterra.co.uk/software/169618/trustpilot)
- [View The Loop Experience Platform Profile](https://www.capterra.co.uk/software/171903/benbria-loop)
- [View Original Comparison](https://www.capterra.co.uk/compare/169618/171903/trustpilot/vs/benbria-loop)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Trustpilot vs The Loop Experience Platform Comparison - Capterra UK 2026","description":"Side-by-side comparison of Trustpilot vs The Loop Experience Platform. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/169618/171903/trustpilot/vs/benbria-loop","about":[{"@id":"https://www.capterra.co.uk/software/169618/trustpilot#software"},{"@id":"https://www.capterra.co.uk/software/171903/benbria-loop#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/169618/171903/trustpilot/vs/benbria-loop#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/169618/171903/trustpilot/vs/benbria-loop#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.co.uk/software/169618/trustpilot","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/169618/trustpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1205},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"The Loop Experience Platform","description":"Benbria is a leader in customer experience management and engagement solutions, helping the world's most customer-centric brands deliver a superior experience that goes above and beyond their competitors. Using a variety of mobile, online, and on-property technologies - including SMS, email, web, in-app and messaging channels, as well as kiosks - the company's Loop platform enables brands to capture real-time insights into the guest experience as well as message with them to engage or recover.","url":"https://www.capterra.co.uk/software/171903/benbria-loop","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/171903/benbria-loop#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":15},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.uk/compare/169618/171903/trustpilot/vs/benbria-loop#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/30750/reputation-management/software","@type":"ListItem"},{"name":"Trustpilot vs The Loop Experience Platform","position":3,"item":"https://www.capterra.co.uk/compare/169618/171903/trustpilot/vs/benbria-loop","@type":"ListItem"}]}]}
</script>