---
description: Side-by-side comparison of BlueSpice vs FreeScout. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BlueSpice vs FreeScout Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [BlueSpice \<span\>vs\</span\> FreeScout](https://www.capterra.co.uk/compare/169097/208727/bluespice-mediawiki/vs/freescout)

# Compare BlueSpice vs FreeScout

Canonical: https://www.capterra.co.uk/compare/169097/208727/bluespice-mediawiki/vs/freescout

> Detailed comparison between BlueSpice and FreeScout. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BlueSpice | FreeScout |
| **Overall rating** | 4.3/5 | 4.2/5 |
| **Total Reviews** | 22 | 13 |
| **Starting Price** | €4.50 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### BlueSpice

BlueSpice is used in all lines of business. Most of our customers are situated in Europe, North and South America, and Australia.

### FreeScout

FreeScout is the perfect help desk and shared mailbox for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout.

## Key features

### BlueSpice

- API
- Activity Tracking
- Blogs
- Checklists
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Templates
- Equipment Management
- Knowledge Management
- Policy Management
- Project Planning
- Real Time Editing
- Requirements Management
- Security Management
- Surveys & Feedback
- Wiki

### FreeScout

- Customisable Branding
- Knowledge Management

## Links

- [View BlueSpice Profile](https://www.capterra.co.uk/software/169097/bluespice-mediawiki)
- [View FreeScout Profile](https://www.capterra.co.uk/software/208727/freescout)
- [View Original Comparison](https://www.capterra.co.uk/compare/169097/208727/bluespice-mediawiki/vs/freescout)

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