---
description: Side-by-side comparison of SurveySparrow vs Questback. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveySparrow vs Questback Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [SurveySparrow \<span\>vs\</span\> Questback](https://www.capterra.co.uk/compare/168823/1037172/surveysparrow/vs/questback)

# Compare SurveySparrow vs Questback

Canonical: https://www.capterra.co.uk/compare/168823/1037172/surveysparrow/vs/questback

> Detailed comparison between SurveySparrow and Questback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveySparrow | Questback |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 121 | 49 |
| **Starting Price** | - | €2,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SurveySparrow

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

### Questback

Questback delivers the best value for organizations with 20-2,000 employees, trusted by over 1,600 customers to elevate Customer and Employee Experience, offering proven results and lasting impact.

## Key features

### SurveySparrow

- API
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Performance Management
- Performance Review Management
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### Questback

- API
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Performance Management
- Performance Review Management
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View SurveySparrow Profile](https://www.capterra.co.uk/software/168823/surveysparrow)
- [View Questback Profile](https://www.capterra.co.uk/software/1037172/questback)
- [View Original Comparison](https://www.capterra.co.uk/compare/168823/1037172/surveysparrow/vs/questback)

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