---
description: Side-by-side comparison of Microsoft Teams vs Smiddle Webex to CCE Connector. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Teams vs Smiddle Webex to CCE Connector Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Microsoft Teams \<span\>vs\</span\> Smiddle Webex to CCE Connector](https://www.capterra.co.uk/compare/168668/1035566/microsoft-teams/vs/smiddle-webex-to-cce-connector)

# Compare Microsoft Teams vs Smiddle Webex to CCE Connector

Canonical: https://www.capterra.co.uk/compare/168668/1035566/microsoft-teams/vs/smiddle-webex-to-cce-connector

> Detailed comparison between Microsoft Teams and Smiddle Webex to CCE Connector. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Microsoft Teams | Smiddle Webex to CCE Connector |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 11026 | 1 |
| **Starting Price** | £3.80 | €0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | Live Online, Documentation | In Person, Webinars, Documentation, Videos |

## Best for

### Microsoft Teams

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

### Smiddle Webex to CCE Connector

Large and medium contact centers. &#10;Customers using the Cisco Contact Center (UCCE, UCCX)

## Key features

### Microsoft Teams

- API
- Activity Dashboard
- CRM
- Call Recording
- Call Routing
- Chat/Messaging
- Conferencing
- File Transfer
- Host Controls
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Webcasting
- Presentation Streaming
- Recording
- Screen Sharing
- Third-Party Integrations
- Two Way Audio & Video
- Video Conferencing
- Video Support

### Smiddle Webex to CCE Connector

- API
- Activity Dashboard
- CRM
- Call Recording
- Call Routing
- Chat/Messaging
- Conferencing
- File Transfer
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Recording
- Screen Sharing
- Third-Party Integrations
- Two Way Audio & Video
- Video Conferencing
- Video Support

## Links

- [View Microsoft Teams Profile](https://www.capterra.co.uk/software/168668/microsoft-teams)
- [View Smiddle Webex to CCE Connector Profile](https://www.capterra.co.uk/software/1035566/smiddle-webex-to-cce-connector)
- [View Original Comparison](https://www.capterra.co.uk/compare/168668/1035566/microsoft-teams/vs/smiddle-webex-to-cce-connector)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Microsoft Teams vs Smiddle Webex to CCE Connector Comparison - Capterra UK 2026","description":"Side-by-side comparison of Microsoft Teams vs Smiddle Webex to CCE Connector. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/168668/1035566/microsoft-teams/vs/smiddle-webex-to-cce-connector","about":[{"@id":"https://www.capterra.co.uk/software/168668/microsoft-teams#software"},{"@id":"https://www.capterra.co.uk/software/1035566/smiddle-webex-to-cce-connector#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/168668/1035566/microsoft-teams/vs/smiddle-webex-to-cce-connector#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/168668/1035566/microsoft-teams/vs/smiddle-webex-to-cce-connector#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Microsoft Teams","description":"Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/56f97f49-8f6d-4dc1-b6c3-05cf678c8350.png","url":"https://www.capterra.co.uk/software/168668/microsoft-teams","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/168668/microsoft-teams#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11026,"ratingValue":4.5},"offers":{"price":"3.8","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Smiddle Webex to CCE Connector","description":"Smiddle Webex CCE Connector makes video calls between clients and contact center agents possible and convenient with Cisco Webex rooms. Customers initiate calls from the mobile app or website and agents respond to video calls directly in the desktop interface of Сisco Finesse or the CRM working window.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/93500099-b76d-431f-b1ca-88b90327ae84.png","url":"https://www.capterra.co.uk/software/1035566/smiddle-webex-to-cce-connector","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1035566/smiddle-webex-to-cce-connector#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Team Communication Software","position":2,"item":"/directory/31033/team-communication/software","@type":"ListItem"},{"name":"Microsoft Teams vs Smiddle Webex to CCE Connector","position":3,"item":"https://www.capterra.co.uk/compare/168668/1035566/microsoft-teams/vs/smiddle-webex-to-cce-connector","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/168668/1035566/microsoft-teams/vs/smiddle-webex-to-cce-connector#breadcrumblist"}]}
</script>