---
description: Side-by-side comparison of Lookback vs Userlytics. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lookback vs Userlytics Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [UX Tools](/directory/31036/ux/software) > [Lookback \<span\>vs\</span\> Userlytics](https://www.capterra.co.uk/compare/168425/181202/lookback/vs/userlytics)

# Compare Lookback vs Userlytics

Canonical: https://www.capterra.co.uk/compare/168425/181202/lookback/vs/userlytics

> Detailed comparison between Lookback and Userlytics. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Lookback | Userlytics |
| **Overall rating** | 3.4/5 | 4.7/5 |
| **Total Reviews** | 13 | 55 |
| **Starting Price** | US$17.00 | US$69.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Lookback

Usability researchers, product managers, design teams and UX professionals, and stakeholder groups.

### Userlytics

From solo founders and small teams to Fortune 100 companies, Userlytics offers flexible pricing, scalable tools, and a global panel to support UX research at any stage.

## Key features

### Lookback

- API
- Activity Dashboard
- Collaboration Tools
- For Mobile
- For Websites
- Projections
- Screen Activity Recording
- Single Sign On
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis

### Userlytics

- Activity Dashboard
- Collaboration Tools
- Conversion Rate Optimisation
- Customisable Branding
- Dashboard
- Engagement Tracking
- For Mobile
- For Websites
- Projections
- Real-Time Data
- Screen Activity Recording
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support

## Links

- [View Lookback Profile](https://www.capterra.co.uk/software/168425/lookback)
- [View Userlytics Profile](https://www.capterra.co.uk/software/181202/userlytics)
- [View Original Comparison](https://www.capterra.co.uk/compare/168425/181202/lookback/vs/userlytics)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Lookback vs Userlytics Comparison - Capterra UK 2026","description":"Side-by-side comparison of Lookback vs Userlytics. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/168425/181202/lookback/vs/userlytics","about":[{"@id":"https://www.capterra.co.uk/software/168425/lookback#software"},{"@id":"https://www.capterra.co.uk/software/181202/userlytics#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/168425/181202/lookback/vs/userlytics#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/168425/181202/lookback/vs/userlytics#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Lookback","description":"Lookback is a usability testing and user interview software that enables teams to conduct qualitative research. The platform captures the screen, face, and voice of research participants as they interact with digital experiences. Key features include remote observation, session highlighting, and integrations with recruitment platforms. Lookback aims to make qualitative research accessible, collaborative, and impactful for organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/da306eef-8bd9-46f3-bb0d-92834957691f.png","url":"https://www.capterra.co.uk/software/168425/lookback","@id":"https://www.capterra.co.uk/software/168425/lookback#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.4,"bestRating":5,"ratingCount":13},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Userlytics","description":"Userlytics is a user experience research platform that helps businesses and agencies improve digital experiences across websites, apps, and prototypes. Founded in 2009, it provides access to a global panel of more than 2 million participants, enabling organizations to conduct moderated and unmoderated usability studies tailored to their needs.\n\nDesigned for enterprises, product managers, UX designers, and marketing teams, Userlytics offers flexible testing options and scalable participant recruitment, making it suitable for projects of any size. Teams can observe users in real time or analyze recorded sessions to understand behavior and preferences.\n\nThe platform also includes AI-powered tools such as AI Annotations and AI UX Analysis to quickly identify patterns in qualitative data. A key differentiator is the proprietary ULX Score, which benchmarks multiple dimensions of user experience to provide a comprehensive view of product performance and usability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ef492dc3-25a5-4c79-a4fe-a7e1dba40b4d.png","url":"https://www.capterra.co.uk/software/181202/userlytics","@id":"https://www.capterra.co.uk/software/181202/userlytics#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":55},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/168425/181202/lookback/vs/userlytics#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"UX Tools","position":2,"item":"/directory/31036/ux/software","@type":"ListItem"},{"name":"Lookback vs Userlytics","position":3,"item":"https://www.capterra.co.uk/compare/168425/181202/lookback/vs/userlytics","@type":"ListItem"}]}]}
</script>
