---
description: Side-by-side comparison of ContactPigeon vs Dynamics 365 Customer Insights. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ContactPigeon vs Dynamics 365 Customer Insights Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [ContactPigeon \<span\>vs\</span\> Dynamics 365 Customer Insights](https://www.capterra.co.uk/compare/168153/1026819/contactpigeon/vs/dynamics-365-customer-insights)

# Compare ContactPigeon vs Dynamics 365 Customer Insights

Canonical: https://www.capterra.co.uk/compare/168153/1026819/contactpigeon/vs/dynamics-365-customer-insights

> Detailed comparison between ContactPigeon and Dynamics 365 Customer Insights. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ContactPigeon | Dynamics 365 Customer Insights |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 308 | 2 |
| **Starting Price** | - | US$1,500.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### ContactPigeon

Small to large retail and ecommerce businesses, including those in pharmacy, food and beverage, and travel and hospitality industries.

### Dynamics 365 Customer Insights

Business leaders, marketing teams, sales teams, and service teams.

## Key features

### ContactPigeon

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Behaviour Tracking
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customisable Templates
- GDPR Compliance
- Lead Management
- Multiple Data Sources
- Predictive Analytics
- Predictive Modeling
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Third-Party Integrations
- Website Visitor Tracking

### Dynamics 365 Customer Insights

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Behaviour Tracking
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- GDPR Compliance
- Multiple Data Sources
- Predictive Analytics
- Predictive Modeling
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View ContactPigeon Profile](https://www.capterra.co.uk/software/168153/contactpigeon)
- [View Dynamics 365 Customer Insights Profile](https://www.capterra.co.uk/software/1026819/dynamics-365-customer-insights)
- [View Original Comparison](https://www.capterra.co.uk/compare/168153/1026819/contactpigeon/vs/dynamics-365-customer-insights)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ContactPigeon vs Dynamics 365 Customer Insights Comparison - Capterra UK 2026","description":"Side-by-side comparison of ContactPigeon vs Dynamics 365 Customer Insights. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/168153/1026819/contactpigeon/vs/dynamics-365-customer-insights","about":[{"@id":"https://www.capterra.co.uk/software/168153/contactpigeon#software"},{"@id":"https://www.capterra.co.uk/software/1026819/dynamics-365-customer-insights#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/168153/1026819/contactpigeon/vs/dynamics-365-customer-insights#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/168153/1026819/contactpigeon/vs/dynamics-365-customer-insights#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"ContactPigeon","description":"ContactPigeon is a cloud-based omnichannel customer engagement platform that brings together customer data, marketing automation, and campaign management in one place. Businesses use it to create personalized messages across email, SMS, web push, and social channels based on customer behavior and preferences.\n\nContactPigeon helps marketing teams track customer activity, segment audiences, and trigger automated campaigns at the right moment. Core features include a drag-and-drop campaign builder, real-time analytics, customer segmentation, and pre-built automation workflows.\n\nThe platform is best suited for mid-size to large retail and e-commerce businesses looking to manage customer communication across multiple channels from a single tool.","image":"https://images.g2crowd.com/display-layer-screenshots/21115/ff47b00760a87453d068927b3f06b1ae802b8a0d6b108481965d6151ff1b4df6.png","url":"https://www.capterra.co.uk/software/168153/contactpigeon","@id":"https://www.capterra.co.uk/software/168153/contactpigeon#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":308,"ratingValue":5.0},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"Dynamics 365 Customer Insights","description":"Customer Insights is a customer data platform and customer journey orchestration software from Microsoft Dynamics 365 that helps businesses unify customer data, gain AI-powered insights, and deliver personalized cross-channel experiences in real time. The software combines customer data from marketing, sales, and service to build unified customer profiles, enables AI-powered predictions and recommendations, and orchestrates omnichannel customer journeys tailored to individuals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/39c7ae35-8b78-4104-be0c-8c63de9cec73.png","url":"https://www.capterra.co.uk/software/1026819/dynamics-365-customer-insights","@id":"https://www.capterra.co.uk/software/1026819/dynamics-365-customer-insights#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.5},"offers":{"price":"1500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/168153/1026819/contactpigeon/vs/dynamics-365-customer-insights#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Automation Software","position":2,"item":"/directory/6/marketing-automation/software","@type":"ListItem"},{"name":"ContactPigeon vs Dynamics 365 Customer Insights","position":3,"item":"https://www.capterra.co.uk/compare/168153/1026819/contactpigeon/vs/dynamics-365-customer-insights","@type":"ListItem"}]}]}
</script>