---
description: Side-by-side comparison of Text Request vs Case Status. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Case Status Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> Case Status](https://www.capterra.co.uk/compare/167015/175690/text-request/vs/case-status)

# Compare Text Request vs Case Status

Canonical: https://www.capterra.co.uk/compare/167015/175690/text-request/vs/case-status

> Detailed comparison between Text Request and Case Status. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Case Status |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 1193 | 13 |
| **Starting Price** | US$59.00 | US$699.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Case Status

Client Engagement Made Simple - Leading mobile client engagement software for law firms who care about clients, the bottom line \&amp; firm growth.

## Key features

### Text Request

- 2-Way Messaging
- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer History
- Customisable Templates
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Surveys & Feedback
- Template Management

### Case Status

- 2-Way Messaging
- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer History
- Customisable Templates
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Surveys & Feedback
- Template Management

## Links

- [View Text Request Profile](https://www.capterra.co.uk/software/167015/text-request)
- [View Case Status Profile](https://www.capterra.co.uk/software/175690/case-status)
- [View Original Comparison](https://www.capterra.co.uk/compare/167015/175690/text-request/vs/case-status)

-----

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