---
description: Side-by-side comparison of Text Request vs Cisco Finesse. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Cisco Finesse Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> Cisco Finesse](https://www.capterra.co.uk/compare/167015/1029520/text-request/vs/cisco-finesse)

# Compare Text Request vs Cisco Finesse

Canonical: https://www.capterra.co.uk/compare/167015/1029520/text-request/vs/cisco-finesse

> Detailed comparison between Text Request and Cisco Finesse. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Cisco Finesse |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 1193 | 11 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Cisco Finesse

\-

## Key features

### Text Request

- API
- Activity Dashboard
- Alerts/Notifications
- Chat/Messaging
- Collaboration Tools
- Customer History
- Customisable Templates
- Dashboard
- File Sharing
- Interaction Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics

### Cisco Finesse

- API
- Activity Dashboard
- Alerts/Notifications
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Customer History
- Dashboard
- File Sharing
- Interaction Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View Text Request Profile](https://www.capterra.co.uk/software/167015/text-request)
- [View Cisco Finesse Profile](https://www.capterra.co.uk/software/1029520/cisco-finesse)
- [View Original Comparison](https://www.capterra.co.uk/compare/167015/1029520/text-request/vs/cisco-finesse)

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