---
description: Side-by-side comparison of Text Request vs Upzelo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Upzelo Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> Upzelo](https://www.capterra.co.uk/compare/167015/1026443/text-request/vs/upzelo)

# Compare Text Request vs Upzelo

Canonical: https://www.capterra.co.uk/compare/167015/1026443/text-request/vs/upzelo

> Detailed comparison between Text Request and Upzelo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Upzelo |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 4 |
| **Starting Price** | US$59.00 | US$149.00 |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Upzelo

B2C Subscription Businesses&#10;D2C E-commerce Businesses&#10;E-commerce Business &#10;Retail&#10;Shopify E-Commerce

## Key features

### Text Request

- API
- Access Controls/Permissions
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Customer Segmentation
- Customisable Templates
- Feedback Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Tagging

### Upzelo

- API
- Access Controls/Permissions
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Customer Segmentation
- Customisable Templates
- Feedback Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Tagging

## Links

- [View Text Request Profile](https://www.capterra.co.uk/software/167015/text-request)
- [View Upzelo Profile](https://www.capterra.co.uk/software/1026443/upzelo)
- [View Original Comparison](https://www.capterra.co.uk/compare/167015/1026443/text-request/vs/upzelo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs Upzelo Comparison - Capterra UK 2026","description":"Side-by-side comparison of Text Request vs Upzelo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/167015/1026443/text-request/vs/upzelo","about":[{"@id":"https://www.capterra.co.uk/software/167015/text-request#software"},{"@id":"https://www.capterra.co.uk/software/1026443/upzelo#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/167015/1026443/text-request/vs/upzelo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/167015/1026443/text-request/vs/upzelo#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.co.uk/software/167015/text-request","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/167015/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1193,"ratingValue":4.6},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Upzelo","description":"Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step.\n\nLoyalty and Rewards. Referral Program. Wallet Passes for iOS and Android. Online and In-store POS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1328f95-1541-4033-b8ea-367060e4af39.jpeg","url":"https://www.capterra.co.uk/software/1026443/upzelo","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1026443/upzelo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4,"ratingValue":5.0},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"Text Request vs Upzelo","position":3,"item":"https://www.capterra.co.uk/compare/167015/1026443/text-request/vs/upzelo","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/167015/1026443/text-request/vs/upzelo#breadcrumblist"}]}
</script>