---
description: Side-by-side comparison of Quiq vs Wati. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Quiq vs Wati Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Quiq \<span\>vs\</span\> Wati](https://www.capterra.co.uk/compare/166780/204314/quiq-messaging/vs/wati)

# Compare Quiq vs Wati

Canonical: https://www.capterra.co.uk/compare/166780/204314/quiq-messaging/vs/wati

> Detailed comparison between Quiq and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Quiq | Wati |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 37 | 203 |
| **Starting Price** | US$6,000.00 | US$59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Quiq

Serving enterprises with thousands of customer interactions a year in retail, travel \&amp; hospitality, automotive, consumer services, insurance, financial services, banking, healthcare, and eCommerce.

### Wati

The AI-Powered Customer Engagement Platform built for Revenue Growth.

## Key features

### Quiq

- AI/Machine Learning
- API
- Autoresponders
- CRM
- Chat/Messaging
- Code-free Development
- Communication Management
- Customer Communication
- Customer Database
- Customer Service Analytics
- Dashboard
- Inbox Management
- Live Chat
- Mass Texting
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot
- Reporting/Analytics
- SMS Messaging
- Support Ticket Management

### Wati

- AI/Machine Learning
- API
- Autoresponders
- CRM
- Chat/Messaging
- Code-free Development
- Communication Management
- Customer Communication
- Customer Database
- Customer Service Analytics
- Dashboard
- Inbox Management
- Live Chat
- Mass Texting
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot
- Reporting/Analytics
- SMS Messaging
- Support Ticket Management

## Links

- [View Quiq Profile](https://www.capterra.co.uk/software/166780/quiq-messaging)
- [View Wati Profile](https://www.capterra.co.uk/software/204314/wati)
- [View Original Comparison](https://www.capterra.co.uk/compare/166780/204314/quiq-messaging/vs/wati)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Quiq vs Wati Comparison - Capterra UK 2026","description":"Side-by-side comparison of Quiq vs Wati. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/166780/204314/quiq-messaging/vs/wati","about":[{"@id":"https://www.capterra.co.uk/software/166780/quiq-messaging#software"},{"@id":"https://www.capterra.co.uk/software/204314/wati#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/166780/204314/quiq-messaging/vs/wati#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/166780/204314/quiq-messaging/vs/wati#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Quiq","description":"Quiq is the agentic AI agent customer journey platform that helps enterprises resolve customer needs across voice, chat, SMS, and digital channels. The platform combines AI Agents, AI Assistants, and human support tools in one continuous customer experience — so customers never repeat themselves, even when conversations move between AI, humans, or channels.\n\nQuiq gives enterprises complete visibility into AI decisions with built-in guardrails, observability, and governance controls. Teams can automate customer interactions, execute workflows, and scale their unique brand voice and processes without relying on rigid templates or complex coding.\n\nLeading brands like Roku, IHG Hotels &amp; Resorts, Accor, Panasonic, Brinks Home, and Bob’s Discount Furniture trust Quiq to deliver fast, reliable resolution at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/44f4eddf-7249-4c2a-9531-19a012af895d.png","url":"https://www.capterra.co.uk/software/166780/quiq-messaging","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/166780/quiq-messaging#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":37,"ratingValue":4.5},"offers":{"price":"6000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Wati","description":"Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the AI-Powered Customer Engagement Platform for Revenue Growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95b17574-167d-45a4-88f9-ab69dd5a64c6.png","url":"https://www.capterra.co.uk/software/204314/wati","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/204314/wati#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":203,"ratingValue":4.6},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Quiq vs Wati","position":3,"item":"https://www.capterra.co.uk/compare/166780/204314/quiq-messaging/vs/wati","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/166780/204314/quiq-messaging/vs/wati#breadcrumblist"}]}
</script>