18 years helping British businesses
choose better software

Quiq vs Kommunicate

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US$6,000.00/month

US$100.00/month

Overall

4.5 (37)

Ease of Use
4.8 (37)
Features & Functionality
4.3 (37)
Customer Service
4.6 (37)
Value for Money
4.5 (37)

Overall

4.6 (43)

Ease of Use
4.6 (43)
Features & Functionality
4.4 (43)
Customer Service
4.7 (43)
Value for Money
4.4 (43)

Serving enterprises with 1000s of customer interactions a year in retail, travel & hospitality, automotive, consumer services, insurance, financial services, banking, healthcare, and eCommerce.

Businesses looking for customer support software belonging to industry verticals such as BFSI, on-demand services, travel and hospitality, e-commerce, ed-tech, SaaS, and telecom.

10/10

AI/Machine Learning
API
Customer Database
Email Management
Lead Capture
Live Chat
Natural Language Processing
Support Ticket Management
Surveys & Feedback
Transfers/Routing

10/10

AI/Machine Learning
API
Customer Database
Email Management
Lead Capture
Live Chat
Natural Language Processing
Support Ticket Management
Surveys & Feedback
Transfers/Routing

Cloud-based
On-premise

Cloud-based
On-premise

Live Online
Webinars
Documentation
Videos

Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat