---
description: Side-by-side comparison of Custellence vs Viber. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Custellence vs Viber Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Custellence \<span\>vs\</span\> Viber](https://www.capterra.co.uk/compare/166696/180348/custellence/vs/viber)

# Compare Custellence vs Viber

Canonical: https://www.capterra.co.uk/compare/166696/180348/custellence/vs/viber

> Detailed comparison between Custellence and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Custellence | Viber |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 17 | 4058 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Phone Support | Chat |
| **Training** | Live Online, Webinars, Documentation | Not Offered |

## Best for

### Custellence

Customer Experience and Service Design professionals wanting to put gathered customer insights into action\!

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

## Key features

### Custellence

- Churn Management
- Collaboration Tools
- Communication Management
- Customer Database
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Email Marketing
- Reporting/Analytics

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat
- Reporting/Analytics

## Links

- [View Custellence Profile](https://www.capterra.co.uk/software/166696/custellence)
- [View Viber Profile](https://www.capterra.co.uk/software/180348/viber)
- [View Original Comparison](https://www.capterra.co.uk/compare/166696/180348/custellence/vs/viber)

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