ChatBot vs Olark

Best for

Who Uses This Software?

ChatBot is designed for any company looking to design, build and deploy custom chatbots for sales, marketing and support.
Olark Live Chat is ideal for small- to mid-sized businesses in a wide range of markets, including retail, eCommerce, SaaS, education, and more.
Pricing

Starting Price

US$50.00/month
US$17.00/month

Free Trial

  • Yes
  • Yes

Free Version

  • No
  • Yes

Details

For big and small companies. Prices start from $50/mo.
Plans start at $17 per user per month. Annual price is $15 per user.
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Customisable Branding
  • For Developers
  • For Healthcare
  • Offline Form
  • Third Party Integration
  • Transfers/Routing
  • Canned Responses
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Customisable Branding
  • For Developers
  • For Healthcare
  • Offline Form
  • Third Party Integration
  • Transfers/Routing
Ratings

Overall

4.7/5
4.6/5

Ease of Use

4.8/5
4.7/5

Customer Service

4.9/5
4.6/5

Features & Functionality

4.8/5
4.3/5

Value for Money

4.7/5
4.4/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars