---
description: Side-by-side comparison of Hubtype vs Text. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hubtype vs Text Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Hubtype \<span\>vs\</span\> Text](https://www.capterra.co.uk/compare/165133/1078275/hubtype/vs/Text-App)

# Compare Hubtype vs Text

Canonical: https://www.capterra.co.uk/compare/165133/1078275/hubtype/vs/Text-App

> Detailed comparison between Hubtype and Text. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hubtype | Text |
| **Overall rating** | - | 4.8/5 |
| **Total Reviews** | 0 | 5 |
| **Starting Price** | €2,000.00 | US$25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hubtype

Enterprise businesses looking to reduce call centre costs and automate complex queries across messaging and chat channels.

### Text

Ideal for SMBs, scaleups, and mid-sized enterprises seeking to modernize support: teams wanting to automate routine tasks, unify channels, and improve CX with AI.

## Key features

### Hubtype

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Geotargeting
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Queue Management
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Text

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Geotargeting
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Queue Management
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Hubtype Profile](https://www.capterra.co.uk/software/165133/hubtype)
- [View Text Profile](https://www.capterra.co.uk/software/1078275/Text-App)
- [View Original Comparison](https://www.capterra.co.uk/compare/165133/1078275/hubtype/vs/Text-App)

-----

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