---
description: Side-by-side comparison of Issuetrak vs ExtraView. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Issuetrak vs ExtraView Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [Issuetrak \<span\>vs\</span\> ExtraView](https://www.capterra.co.uk/compare/16499/51328/issuetrak/vs/extraview)

# Compare Issuetrak vs ExtraView

Canonical: https://www.capterra.co.uk/compare/16499/51328/issuetrak/vs/extraview

> Detailed comparison between Issuetrak and ExtraView. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Issuetrak | ExtraView |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 205 | 1 |
| **Starting Price** | US$876.00 | US$400.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Issuetrak

Issuetrak is used by manufacturing support, service industries, financial institutions, property managers, healthcare, education, and government agencies.

### ExtraView

ExtraView may be used by virtually any organization that has a need to track issues with workflow and full reporting.

## Key features

### Issuetrak

- Access Controls/Permissions
- Alerts/Escalation
- Approval Process Control
- Assignment Management
- Audit Management
- Backlog Management
- Bug Tracking
- Dashboard
- Document Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Project Management
- Recurring Issues
- Service History
- Task Management
- Ticket Management
- Workflow Management

### ExtraView

- Access Controls/Permissions
- Alerts/Escalation
- Approval Process Control
- Assignment Management
- Audit Management
- Backlog Management
- Bug Tracking
- Dashboard
- Document Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Project Management
- Recurring Issues
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View Issuetrak Profile](https://www.capterra.co.uk/software/16499/issuetrak)
- [View ExtraView Profile](https://www.capterra.co.uk/software/51328/extraview)
- [View Original Comparison](https://www.capterra.co.uk/compare/16499/51328/issuetrak/vs/extraview)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Issuetrak vs ExtraView Comparison - Capterra UK 2026","description":"Side-by-side comparison of Issuetrak vs ExtraView. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/16499/51328/issuetrak/vs/extraview","about":[{"@id":"https://www.capterra.co.uk/software/16499/issuetrak#software"},{"@id":"https://www.capterra.co.uk/software/51328/extraview#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/16499/51328/issuetrak/vs/extraview#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/16499/51328/issuetrak/vs/extraview#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Issuetrak","description":"Issuetrak is an issue tracking and workflow software designed to streamline customer support operations. It tracks issues, ensures compliance, and enhances customer experiences with features like omnichannel ticket submission via app, email, or webforms. The centralized Issue Hub allows users to view, manage, and update tickets efficiently.\n\nThe platform includes automated issue assignment, customizable task flows for collaboration, a knowledge base for storing key information, and asset management for tracking hardware and software. Issuetrak offers flexible deployment options, including on-premises or cloud hosting, and provides implementation assistance, training, and ongoing support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/02137692-6f89-45d2-b56f-7244d4b0e3c0.png","url":"https://www.capterra.co.uk/software/16499/issuetrak","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/16499/issuetrak#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":205},"offers":{"price":"876","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"ExtraView","description":"Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow.  Supports mobile and desktop clients.  Used by many global corporations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9d6f3c28-4567-4186-a94d-a526a1eb986e.png","url":"https://www.capterra.co.uk/software/51328/extraview","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/51328/extraview#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"400","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"Issuetrak vs ExtraView","position":3,"item":"https://www.capterra.co.uk/compare/16499/51328/issuetrak/vs/extraview","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/16499/51328/issuetrak/vs/extraview#breadcrumblist"}]}
</script>
