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Issuetrak vs Deskpro
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$26.00/month
US$29.00/month
Ratings
Best for
Issuetrak solves problems whether you're a team of 100 or just one. Perfect for IT, customer service, HR, manufacturing, government, finance, education, transportation, healthcare, and more.
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
Features
- Automated Routing
- Change Management
- Dashboard
- Email Templates
- Help Desk Management
- Real-Time Data
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Tracking
- Task Scheduling
- Automated Routing
- Change Management
- Dashboard
- Email Templates
- Help Desk Management
- Real-Time Data
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Tracking
- Task Scheduling
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
