inConcert Contact Center vs Modjo

US$1.00/month

€99.00/month

• Ease of Use

  3.6 (8)

• Features & Functionality

  4.1 (8)

• Customer Service

  3.3 (8)

• Value for Money

  4.3 (8)

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• Ease of Use

  4.7 (60)

• Features & Functionality

  4.5 (60)

• Customer Service

  4.9 (60)

• Value for Money

  4.4 (60)

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Contact Centers specializing in healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales, telemarketing, retention, and BPOs.

Modjo is useful for all companies with business teams such as SDR, BDR, AE, CSM or AM.

• Call Monitoring
• Call Scripting
• Call Tracking
• Customisable Branding
• Dashboard
• Event Triggered Actions
• Knowledge Base Management
• Personalisation
• Real-Time Data
• Template Management

See all features

• Call Monitoring
• Call Scripting
• Call Tracking
• Customisable Branding
• Dashboard
• Event Triggered Actions
• Knowledge Base Management
• Personalisation
• Real-Time Data
• Template Management

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat