15 years helping British businesses
choose better software

Zendesk Suite vs Serviceware Processes

£45.00/month
€75.00/month

Overall

(0)
  • Ease of Use
    (0)
  • Features & Functionality
    (0)
  • Customer Service
    (0)
  • Value for Money
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Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
IT departments in all verticals requiring an integrated service model, comprehensive ITSM functionalities including service catalogue and an excellent service experience choose Serviceware Processes.
10/10
  • Alerts/Notifications
  • Change Management
  • Configuration Management
  • Customisable Branding
  • Email Management
  • Help Desk Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Third-Party Integrations
10/10
  • Alerts/Notifications
  • Change Management
  • Configuration Management
  • Customisable Branding
  • Email Management
  • Help Desk Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Third-Party Integrations
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat