---
description: Side-by-side comparison of Zendesk Suite vs Adversus. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk Suite vs Adversus Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Zendesk Suite \<span\>vs\</span\> Adversus](https://www.capterra.co.uk/compare/164283/192973/zendesk/vs/adversus-dialer)

# Compare Zendesk Suite vs Adversus

Canonical: https://www.capterra.co.uk/compare/164283/192973/zendesk/vs/adversus-dialer

> Detailed comparison between Zendesk Suite and Adversus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Adversus |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 4079 | 18 |
| **Starting Price** | £45.00 | €110.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

### Adversus

Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred of end users.

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Computer Telephony Integration
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Inbound Call Centre
- Lead Management
- Live Chat
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Analytics
- Search/Filter
- Workflow Management

### Adversus

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Computer Telephony Integration
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Inbound Call Centre
- Lead Management
- Live Chat
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Analytics
- Search/Filter
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.capterra.co.uk/software/164283/zendesk)
- [View Adversus Profile](https://www.capterra.co.uk/software/192973/adversus-dialer)
- [View Original Comparison](https://www.capterra.co.uk/compare/164283/192973/zendesk/vs/adversus-dialer)

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