---
description: Side-by-side comparison of Zendesk Suite vs sipgate. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk Suite vs sipgate Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> sipgate](https://www.capterra.co.uk/compare/164283/184990/zendesk/vs/sipgate-team)

# Compare Zendesk Suite vs sipgate

Canonical: https://www.capterra.co.uk/compare/164283/184990/zendesk/vs/sipgate-team

> Detailed comparison between Zendesk Suite and sipgate. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | sipgate |
| **Overall rating** | 4.4/5 | 3.0/5 |
| **Total Reviews** | 4072 | 1 |
| **Starting Price** | £45.00 | €12.95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

### sipgate

The Modern Telephony Solution for Businesses and Teams. Whether you're a startup, agency, or large enterprise, sipgate keeps your business communication flexible and efficient.

## Key features

### Zendesk Suite

- API
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Computer Telephony Integration
- Customisable Reports
- Lead Management
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Task Management
- Text to Speech
- VoIP Connection
- Workflow Management

### sipgate

- API
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Computer Telephony Integration
- Customisable Reports
- Lead Management
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Task Management
- Text to Speech
- VoIP Connection
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.capterra.co.uk/software/164283/zendesk)
- [View sipgate Profile](https://www.capterra.co.uk/software/184990/sipgate-team)
- [View Original Comparison](https://www.capterra.co.uk/compare/164283/184990/zendesk/vs/sipgate-team)

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