15 years helping British businesses
choose better software

Zendesk Suite vs HubSpot Service Hub

£45.00/month
US$20.00/month

Overall

4.4 (157)
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
HubSpot Service Hub helps growing businesses build their ideal customers experience, create self service solutions, and grow through customer feedback and advocacy.
10/10
  • Automated Routing
  • Email Templates
  • Help Desk Management
  • Knowledge Base Management
  • Offline Form
  • Real-Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Ticket Management
10/10
  • Automated Routing
  • Email Templates
  • Help Desk Management
  • Knowledge Base Management
  • Offline Form
  • Real-Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat