17 years helping British businesses
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Zendesk Suite vs tawk.to
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
£45.00/month
US$0.00
Ratings
Overall
4.4 (3,977)Overall
4.6 (331)Best for
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Businesses that wish to communicate with customers and visitors on their website, mobile app or from a free customizable page.
Features
- Activity Dashboard
- Autoresponders
- Customisable Branding
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Third-Party Integrations
- Activity Dashboard
- Autoresponders
- Customisable Branding
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Third-Party Integrations
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat