---
description: Side-by-side comparison of GoTo Connect vs Nextiva. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GoTo Connect vs Nextiva Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [GoTo Connect \<span\>vs\</span\> Nextiva](https://www.capterra.co.uk/compare/163604/175788/GoTo-Connect/vs/nextiva)

# Compare GoTo Connect vs Nextiva

Canonical: https://www.capterra.co.uk/compare/163604/175788/GoTo-Connect/vs/nextiva

> Detailed comparison between GoTo Connect and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | GoTo Connect | Nextiva |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 668 | 916 |
| **Starting Price** | - | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### GoTo Connect

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### GoTo Connect

- API
- Automatic Call Distribution
- CRM
- Call Screening
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Screen Sharing
- Survey/Poll Management
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Virtual Voicemail

### Nextiva

- API
- Automatic Call Distribution
- CRM
- Call Screening
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Screen Sharing
- Survey/Poll Management
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Virtual Voicemail

## Links

- [View GoTo Connect Profile](https://www.capterra.co.uk/software/163604/GoTo-Connect)
- [View Nextiva Profile](https://www.capterra.co.uk/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.uk/compare/163604/175788/GoTo-Connect/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GoTo Connect vs Nextiva Comparison - Capterra UK 2026","description":"Side-by-side comparison of GoTo Connect vs Nextiva. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/163604/175788/GoTo-Connect/vs/nextiva","about":[{"@id":"https://www.capterra.co.uk/software/163604/GoTo-Connect#software"},{"@id":"https://www.capterra.co.uk/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/163604/175788/GoTo-Connect/vs/nextiva#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/163604/175788/GoTo-Connect/vs/nextiva#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"GoTo Connect","description":"GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.","image":"https://dm-localsites-cdn-prod.imgix.net/screenshots/88074-5bc2bd62bb3f7389e724c3761b9d3113","url":"https://www.capterra.co.uk/software/163604/GoTo-Connect","@id":"https://www.capterra.co.uk/software/163604/GoTo-Connect#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":668},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.co.uk/software/175788/nextiva","@id":"https://www.capterra.co.uk/software/175788/nextiva#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":916},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/163604/175788/GoTo-Connect/vs/nextiva#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"GoTo Connect vs Nextiva","position":3,"item":"https://www.capterra.co.uk/compare/163604/175788/GoTo-Connect/vs/nextiva","@type":"ListItem"}]}]}
</script>
