---
description: Side-by-side comparison of Hotjar vs Maze. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs Maze Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar \<span\>vs\</span\> Maze](https://www.capterra.co.uk/compare/163516/200860/hotjar/vs/maze)

# Compare Hotjar vs Maze

Canonical: https://www.capterra.co.uk/compare/163516/200860/hotjar/vs/maze

> Detailed comparison between Hotjar and Maze. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Maze |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 539 | 10 |
| **Starting Price** | US$39.00 | US$75.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### Maze

Maze empowers design and product teams to continuously collect user insights across the entire product development cycle that bring the confidence to create better user experiences.

## Key features

### Hotjar

- API
- Commenting/Notes
- Customer Segmentation
- Customisable Reports
- Engagement Tracking
- For Mobile
- For Websites
- Heatmaps
- Performance Metrics
- Prototype Creation
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Usability Testing
- User Journeys
- Video recording/Transcriptions
- Visual Analytics

### Maze

- API
- Commenting/Notes
- Customer Segmentation
- Customisable Reports
- Engagement Tracking
- For Mobile
- For Websites
- Heatmaps
- Performance Metrics
- Prototype Creation
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Usability Testing
- User Journeys
- Video recording/Transcriptions
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.capterra.co.uk/software/163516/hotjar)
- [View Maze Profile](https://www.capterra.co.uk/software/200860/maze)
- [View Original Comparison](https://www.capterra.co.uk/compare/163516/200860/hotjar/vs/maze)

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