---
description: Side-by-side comparison of Hotjar vs Userlytics. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs Userlytics Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Heatmap Software](/directory/30977/heatmap/software) > [Hotjar \<span\>vs\</span\> Userlytics](https://www.capterra.co.uk/compare/163516/181202/hotjar/vs/userlytics)

# Compare Hotjar vs Userlytics

Canonical: https://www.capterra.co.uk/compare/163516/181202/hotjar/vs/userlytics

> Detailed comparison between Hotjar and Userlytics. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Userlytics |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 539 | 55 |
| **Starting Price** | US$39.00 | US$69.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### Userlytics

From solo founders and small teams to Fortune 100 companies, Userlytics offers flexible pricing, scalable tools, and a global panel to support UX research at any stage.

## Key features

### Hotjar

- A/B Testing
- Collaboration Tools
- Commenting/Notes
- Conversion Rate Optimisation
- Customisable Branding
- Dashboard
- Engagement Tracking
- For Websites
- Moderated Usability Testing
- NPS Survey Structure
- Performance Metrics
- Prototype Creation
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Video Support

### Userlytics

- A/B Testing
- Collaboration Tools
- Commenting/Notes
- Conversion Rate Optimisation
- Customisable Branding
- Dashboard
- Engagement Tracking
- For Websites
- Moderated Usability Testing
- NPS Survey Structure
- Performance Metrics
- Prototype Creation
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Video Support

## Links

- [View Hotjar Profile](https://www.capterra.co.uk/software/163516/hotjar)
- [View Userlytics Profile](https://www.capterra.co.uk/software/181202/userlytics)
- [View Original Comparison](https://www.capterra.co.uk/compare/163516/181202/hotjar/vs/userlytics)

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