---
description: Side-by-side comparison of Retreaver vs Nextiva. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Retreaver vs Nextiva Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Retreaver \<span\>vs\</span\> Nextiva](https://www.capterra.co.uk/compare/162890/175788/retreaver/vs/nextiva)

# Compare Retreaver vs Nextiva

Canonical: https://www.capterra.co.uk/compare/162890/175788/retreaver/vs/nextiva

> Detailed comparison between Retreaver and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Retreaver | Nextiva |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 16 | 914 |
| **Starting Price** | US$25.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | Videos |

## Best for

### Retreaver

Retreaver helps marketers, agencies and brands leverage customer data to make informed campaign decisions.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Retreaver

- API
- CRM
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Data Import/Export
- IVR
- Third-Party Integrations

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Customisable Templates
- Data Import/Export
- IVR
- Monitoring
- Multi-User Collaboration
- Performance Management
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

## Links

- [View Retreaver Profile](https://www.capterra.co.uk/software/162890/retreaver)
- [View Nextiva Profile](https://www.capterra.co.uk/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.uk/compare/162890/175788/retreaver/vs/nextiva)

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