---
description: Side-by-side comparison of Telzio vs Spruce. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Telzio vs Spruce Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [Telzio \<span\>vs\</span\> Spruce](https://www.capterra.co.uk/compare/162167/198267/telzio/vs/spruce)

# Compare Telzio vs Spruce

Canonical: https://www.capterra.co.uk/compare/162167/198267/telzio/vs/spruce

> Detailed comparison between Telzio and Spruce. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Telzio | Spruce |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 35 | 34 |
| **Starting Price** | US$50.00 | US$24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Telzio

Businesses that need modern capabilities, easy deployment, scalable pricing, and reliable service. Ideal for small and medium sized businesses, enterprises, and nonprofits.

### Spruce

Spruce serves the healthcare community by enabling healthcare professionals of all specialties to seamlessly communicate with their teammates and with patients in a unified HIPAA-compliant platform.

## Key features

### Telzio

- Activity Tracking
- Alerts/Notifications
- Automatic Call Distribution
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Monitoring
- Real-Time Data
- Recording
- Reporting & Statistics
- Third-Party Integrations
- Voice Mail

### Spruce

- Activity Tracking
- Alerts/Notifications
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Mobile Alerts
- Multi-User Collaboration
- Reporting & Statistics
- Scheduling
- Third-Party Integrations
- Video Conferencing
- Voice Mail

## Links

- [View Telzio Profile](https://www.capterra.co.uk/software/162167/telzio)
- [View Spruce Profile](https://www.capterra.co.uk/software/198267/spruce)
- [View Original Comparison](https://www.capterra.co.uk/compare/162167/198267/telzio/vs/spruce)

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