ManageEngine SupportCenter Plus vs VeryConnect

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Who Uses This Software?

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts.
Membership organisations across all sectors.
Pricing

Starting Price

US$945.00
US$200.00/month

Free Trial

  • Yes
  • No

Free Version

  • No
  • No

Details

2 Support Representatives with 3 Business Units
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Discussions / Forums
  • Email Marketing
  • Event Management
  • File Sharing
  • Internal Chat Integration
  • Marketing Automation Integration
  • Search
  • Segmentation
  • Self Service Portal
  • Ticketing
  • Discussions / Forums
  • Email Marketing
  • Event Management
  • File Sharing
  • Internal Chat Integration
  • Marketing Automation Integration
  • Search
  • Segmentation
  • Self Service Portal
  • Ticketing
Ratings

Overall

4.3 / 5
4.9 / 5

Ease of Use

4.3 / 5
4.8 / 5

Customer Service

4.5 / 5
5 / 5

Features & Functionality

4.5 / 5
4.8 / 5

Value for Money

4.5 / 5
5 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars