---
description: Side-by-side comparison of 8x8 Contact Center vs Cisco Jabber. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Contact Center vs Cisco Jabber Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [8x8 Contact Center \<span\>vs\</span\> Cisco Jabber](https://www.capterra.co.uk/compare/161523/212050/contactnow/vs/cisco-jabber)

# Compare 8x8 Contact Center vs Cisco Jabber

Canonical: https://www.capterra.co.uk/compare/161523/212050/contactnow/vs/cisco-jabber

> Detailed comparison between 8x8 Contact Center and Cisco Jabber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 8x8 Contact Center | Cisco Jabber |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 47 | 1333 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### 8x8 Contact Center

Mid Market and Enterprise Companies who require call center technology.

### Cisco Jabber

Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more.

## Key features

### 8x8 Contact Center

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Recording
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Employee Scheduling
- Inbound Call Centre
- Live Chat
- Monitoring
- Performance Management
- Progressive Dialer
- Real-Time Data

### Cisco Jabber

- API
- Call Recording
- Chat/Messaging
- Live Chat
- Presentation Streaming
- Real-Time Chat
- Recording
- Scheduling
- Video Conferencing

## Links

- [View 8x8 Contact Center Profile](https://www.capterra.co.uk/software/161523/contactnow)
- [View Cisco Jabber Profile](https://www.capterra.co.uk/software/212050/cisco-jabber)
- [View Original Comparison](https://www.capterra.co.uk/compare/161523/212050/contactnow/vs/cisco-jabber)

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