---
description: Side-by-side comparison of InMoment vs CYS. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InMoment vs CYS Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Business Intelligence Platform](/directory/23/business-intelligence/software) > [InMoment \<span\>vs\</span\> CYS](https://www.capterra.co.uk/compare/160599/196946/inmoment/vs/cys)

# Compare InMoment vs CYS

Canonical: https://www.capterra.co.uk/compare/160599/196946/inmoment/vs/cys

> Detailed comparison between InMoment and CYS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InMoment | CYS |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 28 | 3 |
| **Starting Price** | - | US$198.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### InMoment

Web-based customer experience management solution for all businesses that helps with customer loyalty, text analytics, business intelligence, and surveys.

### CYS

From Small and Medium Enterprises to large Enterprises.

## Key features

### InMoment

- Ad hoc Reporting
- Customer Segmentation
- Dashboard
- Data Mapping
- Data Visualisation
- Feedback Management
- Key Performance Indicators
- Mobile Access
- Monitoring
- Multi-Channel Data Collection
- Multiple Data Sources
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Reporting/Analytics
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Survey/Poll Management
- Visual Analytics

### CYS

- Ad hoc Reporting
- Customer Segmentation
- Dashboard
- Data Mapping
- Data Visualisation
- Feedback Management
- Key Performance Indicators
- Mobile Access
- Monitoring
- Multi-Channel Data Collection
- Multiple Data Sources
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Reporting/Analytics
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Survey/Poll Management
- Visual Analytics

## Links

- [View InMoment Profile](https://www.capterra.co.uk/software/160599/inmoment)
- [View CYS Profile](https://www.capterra.co.uk/software/196946/cys)
- [View Original Comparison](https://www.capterra.co.uk/compare/160599/196946/inmoment/vs/cys)

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