---
description: Side-by-side comparison of InMoment vs Ovation. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InMoment vs Ovation Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [InMoment \<span\>vs\</span\> Ovation](https://www.capterra.co.uk/compare/160599/181479/inmoment/vs/ovation)

# Compare InMoment vs Ovation

Canonical: https://www.capterra.co.uk/compare/160599/181479/inmoment/vs/ovation

> Detailed comparison between InMoment and Ovation. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InMoment | Ovation |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 28 | 18 |
| **Starting Price** | - | US$99.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars | Live Online, Webinars, Documentation, Videos |

## Best for

### InMoment

Web-based customer experience management solution for all businesses that helps with customer loyalty, text analytics, business intelligence, and surveys.

### Ovation

Built for restaurants — from independents to multi-unit and enterprise brands — that want more guest feedback, real-time recovery of unhappy guests, stronger online ratings, and higher retention

## Key features

### InMoment

- API
- Activity Tracking
- Communication Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Multi-Channel Communication
- NPS Survey Structure
- Predictive Analytics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Workflow Management

### Ovation

- API
- Activity Tracking
- Communication Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Multi-Channel Communication
- NPS Survey Structure
- Predictive Analytics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Workflow Management

## Links

- [View InMoment Profile](https://www.capterra.co.uk/software/160599/inmoment)
- [View Ovation Profile](https://www.capterra.co.uk/software/181479/ovation)
- [View Original Comparison](https://www.capterra.co.uk/compare/160599/181479/inmoment/vs/ovation)

-----

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