---
description: Side-by-side comparison of Outreach vs Thena. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Outreach vs Thena Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Tools](/directory/34275/sales-intelligence/software) > [Outreach \<span\>vs\</span\> Thena](https://www.capterra.co.uk/compare/159318/1018651/outreach/vs/aithenaai)

# Compare Outreach vs Thena

Canonical: https://www.capterra.co.uk/compare/159318/1018651/outreach/vs/aithenaai

> Detailed comparison between Outreach and Thena. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Outreach | Thena |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 310 | 0 |
| **Starting Price** | - | US$0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Outreach

Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps.

### Thena

B2B, B2B SaaS

## Key features

### Outreach

- AI/Machine Learning
- Archiving & Retention
- Auto-Dialer
- Calendar/Reminder System
- Call Tracking
- Customisable Templates
- Dashboard
- Deal Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Natural Language Processing
- Performance Management
- Performance Metrics
- Pipeline Reports
- Real-Time Data
- Recording
- Reminders
- Sales Activity Management
- Scheduling

### Thena

- Performance Metrics

## Links

- [View Outreach Profile](https://www.capterra.co.uk/software/159318/outreach)
- [View Thena Profile](https://www.capterra.co.uk/software/1018651/aithenaai)
- [View Original Comparison](https://www.capterra.co.uk/compare/159318/1018651/outreach/vs/aithenaai)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Outreach vs Thena Comparison - Capterra UK 2026","description":"Side-by-side comparison of Outreach vs Thena. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/159318/1018651/outreach/vs/aithenaai","about":[{"@id":"https://www.capterra.co.uk/software/159318/outreach#software"},{"@id":"https://www.capterra.co.uk/software/1018651/aithenaai#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/159318/1018651/outreach/vs/aithenaai#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/159318/1018651/outreach/vs/aithenaai#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Outreach","description":"Outreach is the only workflow-first sales execution platform that empowers sales, ccustomer success, and RevOps leaders to go-to-market with effective and repeatable processes. The platform offers key capabilities such as account management, sales engagement, conversation intelligence, rep coaching, deals, pipeline management, and forecasting to help revenue teams cut through the noise and ensure every team is selling the right way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/302cfc38-6a4e-48a1-ab22-9cd298c11053.jpeg","url":"https://www.capterra.co.uk/software/159318/outreach","@id":"https://www.capterra.co.uk/software/159318/outreach#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":310},"operatingSystem":"Cloud"},{"name":"Thena","description":"Thena unifies all customer messages into organized tickets from various channels. Users can leverage AI for autonomous support tasks such as responding to customers, applying fields, creating tickets, and escalating issues. The platform allows for automation of workflows by blending human and AI actions, centralizes customer data in accounts, and supports integration with other applications. Teams can organize tickets across multiple boards, set up groups with custom assignment logic, auto-assign tickets, customize fields, define SLAs, and track performance metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/140180c1-5cb2-46ca-9a39-5178ae3cfaf6.webp","url":"https://www.capterra.co.uk/software/1018651/aithenaai","@id":"https://www.capterra.co.uk/software/1018651/aithenaai#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.co.uk/compare/159318/1018651/outreach/vs/aithenaai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Intelligence Tools","position":2,"item":"/directory/34275/sales-intelligence/software","@type":"ListItem"},{"name":"Outreach vs Thena","position":3,"item":"https://www.capterra.co.uk/compare/159318/1018651/outreach/vs/aithenaai","@type":"ListItem"}]}]}
</script>