---
description: Side-by-side comparison of Switchvox Phone System vs Zoom Phone. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Switchvox Phone System vs Zoom Phone Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [Switchvox Phone System \<span\>vs\</span\> Zoom Phone](https://www.capterra.co.uk/compare/159077/208535/switchvox/vs/zoom-phone)

# Compare Switchvox Phone System vs Zoom Phone

Canonical: https://www.capterra.co.uk/compare/159077/208535/switchvox/vs/zoom-phone

> Detailed comparison between Switchvox Phone System and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Switchvox Phone System | Zoom Phone |
| **Overall rating** | 4.0/5 | 4.5/5 |
| **Total Reviews** | 29 | 244 |
| **Starting Price** | US$17.99 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Switchvox Phone System

Business phone system that assists small to midsize firms with call queuing, collaboration and recording.

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## Key features

### Switchvox Phone System

- Call Recording
- Call Routing
- Contact Management
- IVR
- SIP Trunking
- Unified Communications
- Video Conferencing

### Zoom Phone

- API
- Archiving & Retention
- Automatic Call Distribution
- Call Logging
- Call Recording
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Employee Directory
- IVR
- Multi-Channel Communication
- On-Demand Recording
- Recording
- SIP Trunking
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Voicemail Transcription

## Links

- [View Switchvox Phone System Profile](https://www.capterra.co.uk/software/159077/switchvox)
- [View Zoom Phone Profile](https://www.capterra.co.uk/software/208535/zoom-phone)
- [View Original Comparison](https://www.capterra.co.uk/compare/159077/208535/switchvox/vs/zoom-phone)

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