---
description: Side-by-side comparison of 3CX vs CommPeak VoIP Service. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs CommPeak VoIP Service Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> CommPeak VoIP Service](https://www.capterra.co.uk/compare/158704/207820/3cx/vs/commpeak-voip-service)

# Compare 3CX vs CommPeak VoIP Service

Canonical: https://www.capterra.co.uk/compare/158704/207820/3cx/vs/commpeak-voip-service

> Detailed comparison between 3CX and CommPeak VoIP Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | CommPeak VoIP Service |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 465 | 59 |
| **Starting Price** | £350.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### CommPeak VoIP Service

Suited for companies running international calling who need high-quality voice connectivity, budget control, and scalable channel capacity.

## Key features

### 3CX

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Caller ID
- Computer Telephony Integration
- Customisable Reports
- Online Voice Transmission
- Real-Time Analytics
- Real-Time Monitoring
- Reporting & Statistics
- SIP Trunking
- Third-Party Integrations

### CommPeak VoIP Service

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Caller ID
- Customisable Reports
- Online Voice Transmission
- Real-Time Analytics
- Real-Time Monitoring
- Reporting & Statistics
- SIP Trunking
- Third-Party Integrations

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View CommPeak VoIP Service Profile](https://www.capterra.co.uk/software/207820/commpeak-voip-service)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/207820/3cx/vs/commpeak-voip-service)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs CommPeak VoIP Service Comparison - Capterra UK 2026","description":"Side-by-side comparison of 3CX vs CommPeak VoIP Service. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/158704/207820/3cx/vs/commpeak-voip-service","about":[{"@id":"https://www.capterra.co.uk/software/158704/3cx#software"},{"@id":"https://www.capterra.co.uk/software/207820/commpeak-voip-service#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/158704/207820/3cx/vs/commpeak-voip-service#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/158704/207820/3cx/vs/commpeak-voip-service#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.co.uk/software/158704/3cx","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/158704/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"CommPeak VoIP Service","description":"CommPeak offers secure, high-quality voice connectivity with its premium A-Z Voice Termination. Providing flexible routing and built-in cost management, CommPeak also gives users the ability to adjust capacity on demand, optimal for those wanting to scale high-performance operations. \n\n* Global reach with tier 1 connectivity, optimized routing, and 10 strategic PoPs.\n* Control call costs with competitive rates and access rate capping to manage budgets.\n* Resolve connectivity issues before they affect service with proactive monitoring tools including alerts and live monitoring.\n* Take advantage of scalable capacity by adding channels as growth demands and adjust routing as needs change.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4bcd615f-9526-4fd1-bb1e-b0204416ad4b.png","url":"https://www.capterra.co.uk/software/207820/commpeak-voip-service","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/207820/commpeak-voip-service#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":59},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"3CX vs CommPeak VoIP Service","position":3,"item":"https://www.capterra.co.uk/compare/158704/207820/3cx/vs/commpeak-voip-service","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/158704/207820/3cx/vs/commpeak-voip-service#breadcrumblist"}]}
</script>
