---
description: Side-by-side comparison of 3CX vs Kaleyra. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Kaleyra Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Kaleyra](https://www.capterra.co.uk/compare/158704/190037/3cx/vs/kaleyra-hexa)

# Compare 3CX vs Kaleyra

Canonical: https://www.capterra.co.uk/compare/158704/190037/3cx/vs/kaleyra-hexa

> Detailed comparison between 3CX and Kaleyra. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Kaleyra |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 465 | 2 |
| **Starting Price** | £350.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Kaleyra

Industries:&#10;Banking \&amp; Financial Services, Healthcare, E-commerce \&amp; Retail, Travel \&amp; Hospitality, Logistics \&amp; Transportation, Contact Centers \&amp; Customer Support

## Key features

### 3CX

- API
- Audio/Video Conferencing
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Transfers/Routing
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

### Kaleyra

- API
- Audio/Video Conferencing
- Call Centre Management
- Call Recording
- Chat/Messaging
- IVR
- Multi-Channel Communication

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View Kaleyra Profile](https://www.capterra.co.uk/software/190037/kaleyra-hexa)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/190037/3cx/vs/kaleyra-hexa)

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