---
description: Side-by-side comparison of 3CX vs Placetel. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Placetel Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [3CX \<span\>vs\</span\> Placetel](https://www.capterra.co.uk/compare/158704/184565/3cx/vs/placetel)

# Compare 3CX vs Placetel

Canonical: https://www.capterra.co.uk/compare/158704/184565/3cx/vs/placetel

> Detailed comparison between 3CX and Placetel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Placetel |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 465 | 11 |
| **Starting Price** | £350.00 | €4.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Placetel

For companies of all sizes and industries. From startups to medium-sized businesses to large corporations.

## Key features

### 3CX

- API
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customisable Caller ID
- Dashboard
- Inbound Call Centre
- Live Chat
- Monitoring
- Real-Time Chat
- Real-Time Data
- Recording
- SSL Security
- Screen Sharing
- Single Sign On
- Surveys & Feedback
- Video Conferencing
- Virtual Call Centre

### Placetel

- API
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customisable Caller ID
- Dashboard
- Inbound Call Centre
- Live Chat
- Monitoring
- Real-Time Chat
- Real-Time Data
- Recording
- SSL Security
- Screen Sharing
- Single Sign On
- Surveys & Feedback
- Video Conferencing
- Virtual Call Centre

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View Placetel Profile](https://www.capterra.co.uk/software/184565/placetel)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/184565/3cx/vs/placetel)

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