---
description: Side-by-side comparison of 3CX vs PhoneIQ. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs PhoneIQ Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> PhoneIQ](https://www.capterra.co.uk/compare/158704/183388/3cx/vs/phoneiq-for-salesforce)

# Compare 3CX vs PhoneIQ

Canonical: https://www.capterra.co.uk/compare/158704/183388/3cx/vs/phoneiq-for-salesforce

> Detailed comparison between 3CX and PhoneIQ. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | PhoneIQ |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 465 | 10 |
| **Starting Price** | £350.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### PhoneIQ

Companies using Salesforce and looking for a phone system, dialer, or contact center software that provides deep integration capabilities with their CRM and expert Salesforce support.

## Key features

### 3CX

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Dashboard
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Centre

### PhoneIQ

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Dashboard
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Centre

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View PhoneIQ Profile](https://www.capterra.co.uk/software/183388/phoneiq-for-salesforce)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/183388/3cx/vs/phoneiq-for-salesforce)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs PhoneIQ Comparison - Capterra UK 2026","description":"Side-by-side comparison of 3CX vs PhoneIQ. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/158704/183388/3cx/vs/phoneiq-for-salesforce","about":[{"@id":"https://www.capterra.co.uk/software/158704/3cx#software"},{"@id":"https://www.capterra.co.uk/software/183388/phoneiq-for-salesforce#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/158704/183388/3cx/vs/phoneiq-for-salesforce#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/158704/183388/3cx/vs/phoneiq-for-salesforce#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.co.uk/software/158704/3cx","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/158704/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"PhoneIQ","description":"PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions in Salesforce and generating reports in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b709335e-184e-4c98-9314-9aab118800ac.png","url":"https://www.capterra.co.uk/software/183388/phoneiq-for-salesforce","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/183388/phoneiq-for-salesforce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":10},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"3CX vs PhoneIQ","position":3,"item":"https://www.capterra.co.uk/compare/158704/183388/3cx/vs/phoneiq-for-salesforce","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/158704/183388/3cx/vs/phoneiq-for-salesforce#breadcrumblist"}]}
</script>