---
description: Side-by-side comparison of 3CX vs WhatsApp. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs WhatsApp Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> WhatsApp](https://www.capterra.co.uk/compare/158704/180345/3cx/vs/whatsapp)

# Compare 3CX vs WhatsApp

Canonical: https://www.capterra.co.uk/compare/158704/180345/3cx/vs/whatsapp

> Detailed comparison between 3CX and WhatsApp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | WhatsApp |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 465 | 16297 |
| **Starting Price** | £350.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### WhatsApp

WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale.

## Key features

### 3CX

- API
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Real-Time Chat
- Real-time Consumer-facing Chat
- SMS Messaging
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing

### WhatsApp

- API
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Real-Time Chat
- Real-time Consumer-facing Chat
- SMS Messaging
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View WhatsApp Profile](https://www.capterra.co.uk/software/180345/whatsapp)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/180345/3cx/vs/whatsapp)

-----

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