---
description: Side-by-side comparison of 3CX vs Microsoft Teams. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Microsoft Teams Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Microsoft Teams](https://www.capterra.co.uk/compare/158704/168668/3cx/vs/microsoft-teams)

# Compare 3CX vs Microsoft Teams

Canonical: https://www.capterra.co.uk/compare/158704/168668/3cx/vs/microsoft-teams

> Detailed comparison between 3CX and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Microsoft Teams |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 465 | 11026 |
| **Starting Price** | £350.00 | £3.80 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Microsoft Teams

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

## Key features

### 3CX

- API
- Access Controls/Permissions
- Activity Tracking
- Audio Calls
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Recording
- SSL Security
- Screen Sharing
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Video Conferencing

### Microsoft Teams

- API
- Access Controls/Permissions
- Activity Tracking
- Audio Calls
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Recording
- SSL Security
- Screen Sharing
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Video Conferencing

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View Microsoft Teams Profile](https://www.capterra.co.uk/software/168668/microsoft-teams)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/168668/3cx/vs/microsoft-teams)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Microsoft Teams Comparison - Capterra UK 2026","description":"Side-by-side comparison of 3CX vs Microsoft Teams. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/158704/168668/3cx/vs/microsoft-teams","about":[{"@id":"https://www.capterra.co.uk/software/158704/3cx#software"},{"@id":"https://www.capterra.co.uk/software/168668/microsoft-teams#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/158704/168668/3cx/vs/microsoft-teams#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/158704/168668/3cx/vs/microsoft-teams#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.co.uk/software/158704/3cx","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/158704/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":465,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Microsoft Teams","description":"Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/56f97f49-8f6d-4dc1-b6c3-05cf678c8350.png","url":"https://www.capterra.co.uk/software/168668/microsoft-teams","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/168668/microsoft-teams#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11026,"ratingValue":4.5},"offers":{"price":"3.8","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"3CX vs Microsoft Teams","position":3,"item":"https://www.capterra.co.uk/compare/158704/168668/3cx/vs/microsoft-teams","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/158704/168668/3cx/vs/microsoft-teams#breadcrumblist"}]}
</script>