---
description: Side-by-side comparison of 3CX vs Call Agent AI. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Call Agent AI Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Call Agent AI](https://www.capterra.co.uk/compare/158704/1072671/3cx/vs/Call-Agent-Ai)

# Compare 3CX vs Call Agent AI

Canonical: https://www.capterra.co.uk/compare/158704/1072671/3cx/vs/Call-Agent-Ai

> Detailed comparison between 3CX and Call Agent AI. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Call Agent AI |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 465 | 0 |
| **Starting Price** | £350.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Call Agent AI

\-

## Key features

### 3CX

- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- IVR
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

### Call Agent AI

- Automatic Call Distribution
- Call Centre Management
- Dashboard
- IVR

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View Call Agent AI Profile](https://www.capterra.co.uk/software/1072671/Call-Agent-Ai)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/1072671/3cx/vs/Call-Agent-Ai)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Call Agent AI Comparison - Capterra UK 2026","description":"Side-by-side comparison of 3CX vs Call Agent AI. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/158704/1072671/3cx/vs/Call-Agent-Ai","about":[{"@id":"https://www.capterra.co.uk/software/158704/3cx#software"},{"@id":"https://www.capterra.co.uk/software/1072671/Call-Agent-Ai#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/158704/1072671/3cx/vs/Call-Agent-Ai#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/158704/1072671/3cx/vs/Call-Agent-Ai#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.co.uk/software/158704/3cx","@id":"https://www.capterra.co.uk/software/158704/3cx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Call Agent AI","description":"Call Agent AI is a virtual call-handling solution built for businesses that can’t afford to miss a lead. Our AI answers calls instantly, speaks naturally, qualifies leads, handles FAQs, and books appointments—no training needed. Whether you run a salon, law firm, or clinic, your AI agent is available 24/7 to deliver a professional, consistent experience. With easy setup and customizable responses, you’ll never miss a call again. Call Agent AI is your always-on receptionist—reliable, smart, and built to help your business grow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/50c3b805-8864-4248-b96c-3f2c3cd356ed.png","url":"https://www.capterra.co.uk/software/1072671/Call-Agent-Ai","@id":"https://www.capterra.co.uk/software/1072671/Call-Agent-Ai#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/158704/1072671/3cx/vs/Call-Agent-Ai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"3CX vs Call Agent AI","position":3,"item":"https://www.capterra.co.uk/compare/158704/1072671/3cx/vs/Call-Agent-Ai","@type":"ListItem"}]}]}
</script>