---
description: Side-by-side comparison of 3CX vs Listener. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Listener Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Listener](https://www.capterra.co.uk/compare/158704/1051190/3cx/vs/listener)

# Compare 3CX vs Listener

Canonical: https://www.capterra.co.uk/compare/158704/1051190/3cx/vs/listener

> Detailed comparison between 3CX and Listener. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Listener |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 465 | 0 |
| **Starting Price** | £350.00 | US$0.25 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Listener

Listener is useful Media and entertainment, education, legal, healthcare, finance and banking, insurance and retail, to transcribe, caption, or just be part of a conversational AI.

## Key features

### 3CX

- API
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Chat Transcript
- Chat/Messaging
- Computer Telephony Integration
- IVR
- Interaction Tracking
- Live Chat
- Multi-Language
- Speech-to-Text Analysis
- Transcripts/Chat History
- Voice Mail

### Listener

- API
- Automated Routing
- Automatic Call Distribution
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Chat Transcript
- Chat/Messaging
- IVR
- Interaction Tracking
- Live Chat
- Multi-Language
- Natural Language Processing
- Speech-to-Text Analysis
- Transcripts/Chat History
- Voice Mail

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View Listener Profile](https://www.capterra.co.uk/software/1051190/listener)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/1051190/3cx/vs/listener)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Listener Comparison - Capterra UK 2026","description":"Side-by-side comparison of 3CX vs Listener. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/158704/1051190/3cx/vs/listener","about":[{"@id":"https://www.capterra.co.uk/software/158704/3cx#software"},{"@id":"https://www.capterra.co.uk/software/1051190/listener#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/158704/1051190/3cx/vs/listener#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/158704/1051190/3cx/vs/listener#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.co.uk/software/158704/3cx","@id":"https://www.capterra.co.uk/software/158704/3cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Listener","description":"Listener is a patented speech to text (STT) solution that uses state-of-the-art automatic speech recognition (ASR) technology based on deep neural networks to transcribe speech in real time. It supports multiple languages and accents, and can be customized to support specific domains and vocabularies. It can be used for various applications, such as transcription, captioning, voice search, voice control, and conversational AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/51924af9-ac7b-462b-8883-a350814821d1.png","url":"https://www.capterra.co.uk/software/1051190/listener","@id":"https://www.capterra.co.uk/software/1051190/listener#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0.25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/158704/1051190/3cx/vs/listener#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"3CX vs Listener","position":3,"item":"https://www.capterra.co.uk/compare/158704/1051190/3cx/vs/listener","@type":"ListItem"}]}]}
</script>