---
description: Side-by-side comparison of 3CX vs Cisco BroadWorks. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Cisco BroadWorks Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Cisco BroadWorks](https://www.capterra.co.uk/compare/158704/1015720/3cx/vs/cisco-broadworks)

# Compare 3CX vs Cisco BroadWorks

Canonical: https://www.capterra.co.uk/compare/158704/1015720/3cx/vs/cisco-broadworks

> Detailed comparison between 3CX and Cisco BroadWorks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Cisco BroadWorks |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 465 | 1 |
| **Starting Price** | £350.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Cisco BroadWorks

Small to midsize businesses, large enterprises, businesses seeking cloud calling and collaboration, businesses that need enterprise-grade security and reliability.

## Key features

### 3CX

- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Communication Management
- Computer Telephony Integration
- Dashboard
- Live Chat
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

### Cisco BroadWorks

- Auto-Dialer
- Communication Management
- Video Conferencing

## Links

- [View 3CX Profile](https://www.capterra.co.uk/software/158704/3cx)
- [View Cisco BroadWorks Profile](https://www.capterra.co.uk/software/1015720/cisco-broadworks)
- [View Original Comparison](https://www.capterra.co.uk/compare/158704/1015720/3cx/vs/cisco-broadworks)

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