---
description: Side-by-side comparison of Doxy.me vs American Well. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Doxy.me vs American Well Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [Doxy.me \<span\>vs\</span\> American Well](https://www.capterra.co.uk/compare/158461/158465/doxy-me/vs/aw9)

# Compare Doxy.me vs American Well

Canonical: https://www.capterra.co.uk/compare/158461/158465/doxy-me/vs/aw9

> Detailed comparison between Doxy.me and American Well. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Doxy.me | American Well |
| **Overall rating** | 4.6/5 | 3.8/5 |
| **Total Reviews** | 1224 | 4 |
| **Starting Price** | US$35.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### Doxy.me

All healthcare professionals

### American Well

Physicians, urgent care providers, acute care providers, pediatrics, telepsychiatry and more.

## Key features

### Doxy.me

- API
- Appointment Scheduling
- Billing & Invoicing
- Chat/Messaging
- Customisable Branding
- Document Management
- HIPAA Compliant
- Live Chat
- Monitoring
- One-to-One Messaging
- Online Forms
- Reminders
- Scheduling
- Video Conferencing
- Virtual Waiting Room
- Workflow Management

### American Well

- Appointment Scheduling
- Charting
- For Family Medicine
- HIPAA Compliant
- One-to-One Messaging
- Patient Scheduling
- Practice Management
- Scheduling
- Virtual Waiting Room

## Links

- [View Doxy.me Profile](https://www.capterra.co.uk/software/158461/doxy-me)
- [View American Well Profile](https://www.capterra.co.uk/software/158465/aw9)
- [View Original Comparison](https://www.capterra.co.uk/compare/158461/158465/doxy-me/vs/aw9)

-----

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