---
description: Side-by-side comparison of Freshchat vs Payemoji. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshchat vs Payemoji Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Freshchat \<span\>vs\</span\> Payemoji](https://www.capterra.co.uk/compare/158117/1038702/freshchat/vs/payemoji)

# Compare Freshchat vs Payemoji

Canonical: https://www.capterra.co.uk/compare/158117/1038702/freshchat/vs/payemoji

> Detailed comparison between Freshchat and Payemoji. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshchat | Payemoji |
| **Overall rating** | 4.1/5 | 5.0/5 |
| **Total Reviews** | 115 | 2 |
| **Starting Price** | ₹1,799.00 | €75.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Documentation | In Person, Live Online, Documentation, Videos |

## Best for

### Freshchat

Freshchat target market comprises customer support,  teams of Saas, and eCommerce companies with up to 50 team members using the product.

### Payemoji

Industries that engage customers through messaging.&#10;BFSI&#10;Utilities&#10;Travel&#10;Hospitality&#10;Retail&#10;Recruitment

## Key features

### Freshchat

- API
- Activity Dashboard
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Experience Management
- Customisable Branding
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- One-to-One Messaging
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Transfers/Routing

### Payemoji

- API
- Activity Dashboard
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Experience Management
- Customisable Branding
- Lead Management
- Multi-Channel Communication
- Multi-Language
- One-to-One Messaging
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View Freshchat Profile](https://www.capterra.co.uk/software/158117/freshchat)
- [View Payemoji Profile](https://www.capterra.co.uk/software/1038702/payemoji)
- [View Original Comparison](https://www.capterra.co.uk/compare/158117/1038702/freshchat/vs/payemoji)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshchat vs Payemoji Comparison - Capterra UK 2026","description":"Side-by-side comparison of Freshchat vs Payemoji. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/158117/1038702/freshchat/vs/payemoji","about":[{"@id":"https://www.capterra.co.uk/software/158117/freshchat#software"},{"@id":"https://www.capterra.co.uk/software/1038702/payemoji#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/158117/1038702/freshchat/vs/payemoji#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/158117/1038702/freshchat/vs/payemoji#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Freshchat","description":"Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.\n\nWith the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.\n\nThis is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6fb8eddb-f0c4-4037-9d41-b937e82286ae.png","url":"https://www.capterra.co.uk/software/158117/freshchat","@id":"https://www.capterra.co.uk/software/158117/freshchat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":115},"offers":{"price":"1799","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Payemoji","description":"We are an AI powered Payments and Conversational Commerce Company. We help businesses to provide secure card-not-present payments &amp; refunds, eliminate chargebacks and grow sales by turning ‘payments into conversations’ through everyday messaging apps like WhatsApp. Our clients include AIB Merchant Service (Fiserv), Bank of Ireland AP (Global Payments), Central Bank of Ireland, Clover, Cover-More Insurance Group (of Zurich Insurance), Peopl Insurance, Firefish &amp; Loxo (Recruitment CRMs), Pizza Hut, Dominos and many more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d0756759-b102-46f4-a0a2-ebd0c0ebe3c5.png","url":"https://www.capterra.co.uk/software/1038702/payemoji","@id":"https://www.capterra.co.uk/software/1038702/payemoji#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"75","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.co.uk/compare/158117/1038702/freshchat/vs/payemoji#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Freshchat vs Payemoji","position":3,"item":"https://www.capterra.co.uk/compare/158117/1038702/freshchat/vs/payemoji","@type":"ListItem"}]}]}
</script>
