---
description: Side-by-side comparison of Delighted vs UmfrageOnline. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Delighted vs UmfrageOnline Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/32075/nps/software) > [Delighted \<span\>vs\</span\> UmfrageOnline](https://www.capterra.co.uk/compare/157973/201674/delighted/vs/enquetes-maken)

# Compare Delighted vs UmfrageOnline

Canonical: https://www.capterra.co.uk/compare/157973/201674/delighted/vs/enquetes-maken

> Detailed comparison between Delighted and UmfrageOnline. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Delighted | UmfrageOnline |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 57 | 1635 |
| **Starting Price** | US$134.00 | US$35.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Delighted

Any size organization that wants to collect, analyze \&amp; distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

### UmfrageOnline

Businesses owners wanting to create and carry out customer surveys.

## Key features

### Delighted

- Customisable Branding
- Customisable Questions
- Customisable Templates
- Email Marketing
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- Natural Language Processing
- Question Branching
- Question Library
- Real-Time Data
- Reminders
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- URL Customisation

### UmfrageOnline

- Customisable Branding
- Customisable Questions
- Customisable Templates
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Question Library
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customisation

## Links

- [View Delighted Profile](https://www.capterra.co.uk/software/157973/delighted)
- [View UmfrageOnline Profile](https://www.capterra.co.uk/software/201674/enquetes-maken)
- [View Original Comparison](https://www.capterra.co.uk/compare/157973/201674/delighted/vs/enquetes-maken)

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