---
description: Side-by-side comparison of JustCall vs CM.com Communications Platform. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JustCall vs CM.com Communications Platform Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [JustCall \<span\>vs\</span\> CM.com Communications Platform](https://www.capterra.co.uk/compare/157853/196877/justcall/vs/cm-com)

# Compare JustCall vs CM.com Communications Platform

Canonical: https://www.capterra.co.uk/compare/157853/196877/justcall/vs/cm-com

> Detailed comparison between JustCall and CM.com Communications Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JustCall | CM.com Communications Platform |
| **Overall rating** | 4.1/5 | 4.9/5 |
| **Total Reviews** | 223 | 7 |
| **Starting Price** | US$29.00 | £0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### JustCall

Small and mid sized businesses to large enterprises.

### CM.com Communications Platform

Businesses of any size and vertical that want to communicate with their customers in their preferred channels

## Key features

### JustCall

- 2-Way Messaging
- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Lead Management
- Mass Texting
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- SMS Marketing
- Scheduled Messaging
- Support Ticket Management
- Unified Communications

### CM.com Communications Platform

- 2-Way Messaging
- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Lead Management
- Mass Texting
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- SMS Marketing
- Scheduled Messaging
- Support Ticket Management
- Unified Communications

## Links

- [View JustCall Profile](https://www.capterra.co.uk/software/157853/justcall)
- [View CM.com Communications Platform Profile](https://www.capterra.co.uk/software/196877/cm-com)
- [View Original Comparison](https://www.capterra.co.uk/compare/157853/196877/justcall/vs/cm-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JustCall vs CM.com Communications Platform Comparison - Capterra UK 2026","description":"Side-by-side comparison of JustCall vs CM.com Communications Platform. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/157853/196877/justcall/vs/cm-com","about":[{"@id":"https://www.capterra.co.uk/software/157853/justcall#software"},{"@id":"https://www.capterra.co.uk/software/196877/cm-com#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/157853/196877/justcall/vs/cm-com#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/157853/196877/justcall/vs/cm-com#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"JustCall","description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. No more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 support with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/dynamic/predictive dialers\n✅ Messaging: SMS &amp; MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI features: AI agents, real-time agent assist, AI coaching, sentiment analysis, call scoring &amp; SMS Copilot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f81948f1-32d0-4a13-aed4-511eeb4a40e1.jpeg","url":"https://www.capterra.co.uk/software/157853/justcall","@id":"https://www.capterra.co.uk/software/157853/justcall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":223},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"CM.com Communications Platform","description":"The Communications Platform by CM.com will allow you to reach your audience via mobile messaging and voice calls. Easily integrated, the Communications Platform is designed to scale with a growing business. Engage your customers through multiple messaging channels via the Business Messaging API, SMS Messages via the SMS Gateway, and voice calls via the Voice API or SIP Trunk. Connect once and communicate forever.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/deb0489e-5114-4ec2-8865-62db73067d98.png","url":"https://www.capterra.co.uk/software/196877/cm-com","@id":"https://www.capterra.co.uk/software/196877/cm-com#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":7},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/157853/196877/justcall/vs/cm-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"JustCall vs CM.com Communications Platform","position":3,"item":"https://www.capterra.co.uk/compare/157853/196877/justcall/vs/cm-com","@type":"ListItem"}]}]}
</script>