---
description: Side-by-side comparison of Dynamics 365 vs FreeScout. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dynamics 365 vs FreeScout Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365 \<span\>vs\</span\> FreeScout](https://www.capterra.co.uk/compare/157279/208727/dynamics-365/vs/freescout)

# Compare Dynamics 365 vs FreeScout

Canonical: https://www.capterra.co.uk/compare/157279/208727/dynamics-365/vs/freescout

> Detailed comparison between Dynamics 365 and FreeScout. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | FreeScout |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 5811 | 13 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training** | Documentation | - |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### FreeScout

FreeScout is the perfect help desk and shared mailbox for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout.

## Key features

### Dynamics 365

- Accounting
- Calendar/Reminder System
- Customisable Branding
- Customisable Templates
- Data Integration
- Employee Scheduling
- For Startups
- Fund Management
- KPI Monitoring
- Knowledge Management
- Lead Management
- Mobile App
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Support Ticket Management

### FreeScout

- Customisable Branding
- Knowledge Management
- Mobile App
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal

## Links

- [View Dynamics 365 Profile](https://www.capterra.co.uk/software/157279/dynamics-365)
- [View FreeScout Profile](https://www.capterra.co.uk/software/208727/freescout)
- [View Original Comparison](https://www.capterra.co.uk/compare/157279/208727/dynamics-365/vs/freescout)

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